Refund Policy

Refund Policy

All Jolie Frizz extensions are made to order and considered a hygienic product. For that reason, we do not offer refunds, returns, or exchanges on any purchases.

Please ensure you’ve selected the correct texture, length, and shipping address before completing your order.

If there’s an issue with your delivery (wrong item, length, or texture), contact us at customersupport@joliefrizzhair.com  within 3 days of receiving your package and we’ll make it right if it’s our error.